For dental clinics

Reply to every patient enquiry straight away, even after the clinic closes.

Patients get an instant reply on WhatsApp or your website, appointment requests are logged for your front desk, and reminders go out, so fewer enquiries are missed.

Try it

From a patient enquiry to a booked appointment

Enquiry to booked call An enquiry arrives. A reply goes out within minutes. You get a reminder. If the customer is quiet, a nudge goes out on day 3. Then a call is booked. Each step ends with a tick. Example, not live. Example, not live 1ENQUIRYARRIVES 2REPLY INMINUTES 3REMINDER TOYOU 4NUDGE ONDAY 3 5CALL BOOKED Enquiry to booked call An enquiry arrives. A reply goes out within minutes. You get a reminder. If the customer is quiet, a nudge goes out on day 3. Then a call is booked. Each step ends with a tick. Example, not live. Example, not live 1ENQUIRY ARRIVES 2REPLY IN MINUTES 3REMINDER TO YOU 4NUDGE ON DAY 3 5CALL BOOKED

Every enquiry gets a quick reply, your front desk gets a reminder, and patients who go quiet get a gentle nudge until an appointment is booked.

What you get

Enquiries that turn into appointments

  1. Instant first reply, any hour

    Hours, fees, location and services answered at once on WhatsApp and your website.

  2. Requests captured

    Appointment requests land in a Google Sheet and Calendar, and your front desk is alerted.

  3. Follow-up

    Enquiries that did not book get a polite nudge.

  4. Reminders

    The day before and a couple of hours before, with confirm or reschedule.

  5. Your staff stay in charge

    Clinical, urgent or unusual messages go straight to your team.

  6. Ownership agreed up front

    Who owns the accounts, the sheet and the data is agreed in writing before work starts.

Is it for you

Is this for your clinic?

Not a fit if your clinic already runs booking software that handles enquiries and reminders on its own.

  • Calls and messages go unanswered while the team is with patients.
  • Appointments that are not confirmed are more likely to become empty chairs.
  • Your patients already use WhatsApp. They do not want a new app.

How you would use it

How you would use it, day to day

  1. A patient writes. A message arrives on WhatsApp or your website, even after the clinic has closed.
  2. They get an answer. Hours, fees, location and services are answered at once, and the first message says it is automated.
  3. Your front desk sees the request. The appointment request appears in your Google Sheet and Calendar, and the front desk is alerted.
  4. Reminders and follow-ups run. Patients get reminders with confirm or reschedule, and enquiries that did not book get a polite nudge.

Example, not live

  1. Patient

    Hello, I would like a check-up. Do you have a slot this week?

Example, not live

  1. Patient

    Hello, I would like a check-up. Do you have a slot this week?

  2. Automatic reply

    Hello, I am the clinic's automatic assistant. Our timings and address are below. Which day would you like to request?

Example, not live

Appointment request: Mrs SharmaCheck-up, preferred day chosen

Call back: Mr GuptaAsked about a treatment, passed to staff

Example, not live

  1. Automatic reply

    Reminder: you have an appointment tomorrow. Reply 1 to confirm or 2 to reschedule.

  2. Patient

    1

  3. Confirmed

What it takes

Your part, my part, and what to expect

  • Your part. Approve the message templates and share your hours, fees and services.
  • My part. I build and test the flow, walk your staff through it and set it live on your own accounts.
  • Cost. Price depends on the number of branches and the booking features you need. Scope and ownership are agreed in writing first: see how a project runs.
  • Time. Depends on the number of branches and booking features.

You approve the messages first, then build and testing, a staff walkthrough, and go-live. See the full process

Questions

Questions clinic owners ask

Price depends on the number of branches and the booking features you need.

Book a free call
Will patients know it is automated?

Yes. The first message says so, and you approve every message template before it goes live.

Do I need new software?

No. It runs on WhatsApp, Google Sheets and Google Calendar.

Is patient data safe?

Only name, phone, treatment interest and requested slot are stored, in accounts you own, with a consent line on the form.

Does it give medical advice?

No. Clinical, urgent or unusual messages are set to go straight to your staff.

Have you built this for a dental clinic before?

Not yet. The proof I can show is real work, such as the live Riddhi Biotech website and its lead pipeline. Ask for a short walk-through of a working example.

Stop losing enquiries after hours.

Book a call, or write with your clinic name and ask for a short walk-through of a working example.

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