Fixed-scope project
Best when the problem is clear and the result can be described up front, like a quoting tool, a document workflow or a new website.
The written plan fixes what will be built, the timeline and the cost before work starts.
How I work
From first call to a running system.
You explain the problem in plain words, get a written plan before you commit, see the work as it grows, and end up with a system your team knows how to use.
The four steps
Call, plan, build, run
Each step ends with something you can see and decide on.
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01
Call
You describe the problem in your own words: what takes too long, what gets missed, what you wish ran by itself. No technical knowledge needed.
- You do
- Tell me how the work happens today: what takes too long and what gets missed.
- I do
- Listen, ask plain questions and note down every step of your current routine.
- You have by the end
- A clear idea of what is worth fixing first.
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02
Plan
How the work happens today is mapped and you agree exactly what gets built. The plan says in plain words what is in, what is out, how long it takes and what it costs.
- You do
- Read the plan and decide. There is no obligation.
- I do
- Map how the work happens today and write what is in, what is out, how long it takes and what it costs.
- You have by the end
- A written plan with scope, timeline and cost.
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03
Build
It is built, connected to the tools you already use, and you see progress along the way. You try working parts early with your real examples, so your feedback shapes the result.
- You do
- Share real examples and try each working part when I show it to you.
- I do
- Build it, connect it to your tools and change what your feedback shows.
- You have by the end
- A working system your team can try early.
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04
Run
It launches, your team is trained and it keeps working as your business changes. Anything important, like a quote or a customer message, waits for a person to approve it.
- You do
- Use it every day and tell me what to change.
- I do
- Train your team, keep it working and adjust it as your business changes.
- You have by the end
- Ongoing support and simple guides for your team.
Who does what
What you provide, what you get
What you provide
- The problem, explained the way you would explain it to a new hire.
- A few real examples: forms, spreadsheets, messages or documents.
- Access to the tools the system needs to work with.
- One person who can answer questions and test along the way.
- Quick feedback when you see something working.
What you get
- A written plan with scope, timeline and cost before any work starts.
- Progress you can see and early access to test what is built.
- A working system, set up the way the written plan describes.
- Training for your team and simple written guides.
- Ownership terms agreed in writing.
Ways to work together
Engagement models
Two simple ways to work together. The plan recommends one based on your problem.
Monthly retainer
Best when you want ongoing improvements, several smaller systems over time, or someone to keep things running after launch.
Problems get fixed and changes made as your business grows, with priorities agreed together as you go.
Scope, timeline and cost are written down before any building starts.
Questions
Common questions about the process
What should I bring to the first call?
Just the problem as you see it. Examples help, like a spreadsheet you fill by hand or a form customers send, but they are not required.
Am I committed after the call or the plan?
No. You decide whether to go ahead once you have read the written scope, timeline and cost.
How much of my time does the build need?
Some time to answer questions and try what has been built. Real examples and quick answers are what is needed, not long meetings.
Who owns the software and data at the end?
Ownership is agreed in writing before work starts, as part of your plan. If you need something specific, such as keeping everything in your own accounts, tell me before work starts.
What happens after launch if something breaks or needs changing?
Your team is trained, you get simple guides, and problems get fixed and changes made as your business grows. Ongoing support is available on a monthly retainer.
Start with the part of your business that slows you down.
Book a free 30-minute call. No prep needed. You leave with a plan and a rough cost.