Sales follow-up automation

Reply to every enquiry fast, and never forget a follow-up.

Every enquiry from your website, WhatsApp, calls and email gets a quick reply, and your team gets a reminder of who to call next. Follow-ups carry on by themselves until the customer answers.

Today Example, not live. Today: a long WhatsApp chat full of unanswered customer messages and a sticky note reading call Riya back, overdue. Replies wait until someone looks at the phone.
With this system Example, not live. With this system: the same enquiry answered in minutes, reminded on time and ending in a booked call. Every enquiry is answered, reminded and booked.

Example, not live: every name and number is invented.

  • Fastfirst reply, even after hours
  • Every leadhas a status and a next step

Try it

See how one enquiry gets handled

What kind of business do you run?

Example, not live: nothing is sent anywhere.

Your business · Replies for you, automatically

  1. CustomerHi, what is the rate for 500 ml bottles?
  2. Automatic replyThanks for asking about 500 ml bottles. I have sent you our price list. Tell me how many you need and we will send you a quote.
  3. Day 1
  4. Day 3
  5. Automatic replyHi, just checking in about 500 ml bottles. Would Thursday at 4 pm suit you?
  6. CustomerYes, Thursday at 4 pm works.
  7. Call booked, Thursday 4 pm

What you get

No lead left waiting

  1. Every enquiry answered fast

    A polite first reply goes out automatically, even after hours.

  2. Follow-ups that happen on their own

    Reminders and follow-up messages go out on a schedule you approve.

  3. One list of every lead

    Enquiries from every channel land in one place with a status, so nothing is lost.

  4. Messages that sound like you

    Templates are written with you, so every message sounds like your business.

  5. Booking without back-and-forth

    Interested customers pick a time to talk without waiting on your team.

  6. A system that keeps up with you

    After launch it is watched and adjusted as your business changes.

Is it for you

Is this for you?

Not a fit if you get only a handful of enquiries a month and already answer each one the same day.

  • You get enquiries from several places and some slip through the cracks.
  • Your team forgets to follow up, or follows up too late.
  • You have no clear view of which leads are hot and which have gone quiet.

How you would use it

How you would use it, week to week

  1. A lead arrives. Someone writes on WhatsApp or fills in your form, and a first reply goes out within minutes.
  2. Your team sees it. The lead appears in your list with its source and status, and the right person gets a reminder to call.
  3. Follow-ups run without you. If the customer stays quiet, the next message goes out on the schedule you approved.
  4. You see the pipeline. Open the list to see who is new, who is waiting and who has gone quiet.

Example, not live

  1. Customer

    Hi, what is the rate for 500 ml bottles?

  2. Automatic reply

    Thanks for asking about 500 ml bottles. I have sent you our price list. Tell me how many you need and we will send you a quote.

Example, not live

New enquiry from Riya TradersWhatsApp, just now

Reminder to call Riya TradersStatus: new, first reply sent

Example, not live

  1. Day 3

  2. Automatic reply

    Hi, just checking in about 500 ml bottles. Would Thursday at 4 pm suit you?

  3. Customer

    Yes, Thursday at 4 pm works.

  4. Call booked, Thursday 4 pm

Example, not live

Riya TradersCall booked

Mr VermaWaiting for your quote

Sunita StoresGone quiet, next nudge scheduled

What it takes

Your part, my part, and what to expect

  • Your part. Share the messages you send today, approve the templates and tell your team where leads are logged.
  • My part. I build and connect the system, test it on your real channels and adjust it after launch.
  • Cost. Priced by the number of places your enquiries come from and the follow-ups you want. Scope and ownership are agreed in writing first: see how a project runs.
  • Time. Set-up time depends on how many channels you use.

How a project runs: call, plan, build, run. See the full process

Works with

Fits the tools you already use

Everything runs inside the apps your team already works in. No need to switch.

Technical details for your IT person

Built with workflow automation connected over official APIs and webhooks. Message drafting can use an LLM with your approved templates as guardrails. Data stays in your own accounts.

Connects to what you use today

  • WhatsApp
  • Gmail
  • Google Sheets
  • Zoho
  • Excel
  • Shopify

Your data stays in your own accounts.

Questions

Questions owners ask

Something else on your mind? Ask it before you decide.

Book a free call
Will customers know the messages are automated?

Messages are written in your voice and you approve every template. Anything unusual is handed to a person on your team.

Do I need to change the tools my team uses?

No. It works with the apps you already use, such as WhatsApp, email and spreadsheets.

How long does it take to set up?

It depends on how many places your enquiries come from. You get a clear timeline before work starts.

Who owns what you build?

Ownership of the code, the accounts and the data is agreed in writing before work starts.

Stop losing enquiries to slow replies.

See where your leads are slipping and what it would take to catch them.

Built by the person you talk to.

Book a free call Write to me instead